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These terms govern your use of our website, services, and any products purchased from HP FlagShip Store.
By accessing or using the website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
HP FlagShip Store reserves the right to change or update these terms at any time. Changes will be posted on this page with a “Last Updated” date. Continued use of the website implies your acceptance of any modifications.
2. Products and Services
Availability: All products listed on HP FlagShip Store are subject to availability. We strive to keep our inventory updated, but in rare cases, certain items may become unavailable after you place an order.
Product Descriptions: We make every effort to provide accurate descriptions and images of our products. However, we cannot guarantee that all information is error-free. If a product is found to be incorrectly described, we reserve the right to correct the error or cancel the order.
Pricing: Prices listed on HP FlagShip Store are in PKR (Pakistani Rupees) and are subject to change without notice. In case of any pricing errors, we reserve the right to cancel or correct orders at our discretion.
3. Orders and Payments
Order Confirmation: Once you place an order, you will receive a confirmation email containing the order details. This does not mean your order has been accepted. We reserve the right to cancel or modify orders for any reason, such as pricing errors, product availability, or payment issues.
Payment: All payments must be made using the methods specified on the website, such as credit/debit cards, mobile wallets, or cash on delivery (COD). Payment must be received in full before an order is dispatched.
Failed Payments: If your payment fails, you will be notified, and you may attempt to resolve the issue by checking with your bank or using an alternate payment method.
4. Shipping and Delivery
Shipping Policy: HP FlagShip Store offers delivery services across Pakistan. Shipping fees and delivery times may vary based on your location and the product you have ordered.
Delivery Time: We aim to deliver within 2-7 business days depending on your location. Please note that delivery times may be affected by public holidays, weather conditions, or other unforeseen factors.
Shipping Delays: We are not responsible for delays caused by couriers, customs issues, or force majeure events.
Delivery Confirmation: Once your order has been dispatched, you will receive a tracking number to monitor the delivery status.
5. Returns and Refunds
Return Policy: You may return products within 7 days of receipt, provided they are unused, undamaged, and in their original packaging. Certain products, such as software, hygiene-related items, or clearance goods, are non-returnable.
Refunds: Refunds will be processed upon receipt and inspection of the returned items. Refunds will be credited back to your original payment method within 7-10 business days.
Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect product.
6. Cancellations
Order Cancellation: You can cancel your order if it has not yet been shipped. Once shipped, the order cannot be canceled, but you may return the item after delivery in accordance with our return policy.
HP FlagShip Store Right to Cancel: We reserve the right to cancel orders at our discretion if there is a product availability issue, payment issue, or suspicion of fraudulent activity. In such cases, we will notify you and issue a refund.
7. Warranties
Manufacturer’s Warranty: Many products sold on HP FlagShip Store are covered by manufacturer warranties. Warranty details are provided on the product page. Please contact the manufacturer for warranty claims or reach out to us for assistance.
Warranty Exclusions: Warranties do not cover damage caused by improper use, accidents, unauthorized repairs, or normal wear and tear.
8. Limitation of Liability
HP FlagShip Store will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website or products purchased.
We do not assume responsibility for any third-party services linked or accessed through our website.
In no event shall our liability exceed the amount paid for the products or services in question.
9. Intellectual Property
All content, images, logos, and designs on HP FlagShip Store are the property of HP FlagShip Store or its licensors and are protected by intellectual property laws.
You may not reproduce, distribute, or use any content from this website without prior written consent from HP FlagShip Store.
10. Privacy
Your use of the website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information.
By using HP FlagShip Store, you consent to the collection and use of your information as described in the Privacy Policy.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Pakistan.
12. Contact Us
If you have any questions or concerns regarding these terms, please contact us at:
